Howard & Friends defines tech support as anything surrounding the functionality of the CMA Plus program on a Windows operating system.

If it is a problem associated with the CMA Plus program not functioning properly then there is NO CHARGE. Please make sure you are at your computer and it is turned on when we schedule a time to get with you.

YOU MUST allow CMA PLUS to connect on all ports. If you tell your anti virus, internet security, or firewall to block CMA Plus we cannot help you until you resolve that issue. If you are unsure what this entails please review the documentation on connectivity issues or contact your local tech support guru for an explanation. This connectivity is much like Microsoft Windows automatic update or Norton's Live update. Howard & Friends DOES NOT collect any personal information whatsoever from your computer. NONE!!!!

If your computer cannot make an internet connection then you will need to resolve that issue prior to calling for support. Best way to tell if things are working is to connect to the internet and connect to the MLS. If you can't connect to the mls then the problem definitely revolves around your system.

Support: RAMB Help DESK (305)-468-7000

Hours: Monday thru Friday 9-5pm

Sample Reports in PDF format. Click on the report to see a sample of what a full report looks like. Note the CMA Plus Std report has 25 different templates. To save space we have only included one report. To see all the reports download and install the program-Start a New CMA and view the Reports. NOTE: These are reports NOT the program.

• Std Report
• Coldwell Banker
• Keller Williams
• RE/MAX
• GMAC
• Money Magic

Please note that not all pages have been included in sample report.

Tutorials & Training

Watch the following tutorials on how to setup and use CMA Plus & Money Magic.

CMA Plus Tutorials (not the program, just the how to. Click to watch)

• Download of program (3 min)
• Installing & Profile Setup (6 min)
• 10 Minute Setup of CMA Plus (10min)
• MLXChange Export (5 min)
• Using Load from file (when mls broke)
• Dealing with Adjustments
• Importing from IMAPP-(Option 1)
• Importing from IMAPP-(Option 2)

Money Magic Tutorials

• Money Magic setup
• Money Magic Navigation
• Installing Sample Data

Other Tutorials:

• Changing Office Name in Logo.

We suggest that your download and watch each tutorial above and/or come to the class scheduled in the training schedule.

Training Schedule:

Training is done on a scheduled basis. This training is free but you will need to call the number to hear the training session.

Common Questions

Connectivity Issues: What does it mean to allow Norton Internet security to connect on all ports?. CMA Plus has a series of Binary files that allow you to always have the latest version of the program installed. In order to update the program we need to let CMA Plus connect to our server and automatically update your program. You can always tell it to install upon exit so as not to interrupt your current work. By allowing your anti virus/Internet security to let CMA plus connect you will always be updated to the latest version.